Resident Satisfaction Survey

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The admission process was handled professionally
 Very Satisfied Satisfied Needs Improvement No Opinion

The room & facility were clean and in good repair
 Very Satisfied Satisfied Needs Improvement No Opinion

Employees were friendly, courteous, and helpful
 Very Satisfied Satisfied Needs Improvement No Opinion

Nursing services were professional and met my needs
 Very Satisfied Satisfied Needs Improvement No Opinion

Therapy services were professional and met my needs
 Very Satisfied Satisfied Needs Improvement No Opinion

The Activity staff encouraged you to attend programs and/or offered independent materials
 Very Satisfied Satisfied Needs Improvement No Opinion

The dining room atmosphere was pleasant and clean and my dining experience was enjoyable
 Very Satisfied Satisfied Needs Improvement No Opinion

Meals served met my food preferences and my expectation for quality (i.e., temperature, flavor, times)
 Very Satisfied Satisfied Needs Improvement No Opinion

The laundry services met my expectations
 Very Satisfied Satisfied Needs Improvement No Opinion

The Social Work Department/Discharge Planners were available for support and assistance during my stay
 Very Satisfied Satisfied Needs Improvement No Opinion

Upon discharge, I received adequate instructions and necessary equipment
 Very Satisfied Satisfied Needs Improvement No Opinion

The physician staff was professional, accessible, and addressed my medical needs
 Very Satisfied Satisfied Needs Improvement No Opinion

I would recommend Susquehanna Nursing and Rehabilitation Center to others
 Very Satisfied Satisfied Needs Improvement No Opinion

I am completing this survey myself.
 Yes No

I am the responsible party completing this survey on behalf of the resident.
 Yes No

Name (optional)

Email

Phone

I want to be contacted.
 Yes No

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